We have been working on updating our purchase model, we’ve moved a way from one time payments to a yearly recurring payments and updated our purchase terms according to these changes. You can read our full terms page.
Automatic License Renewals
These changes shall be a win-win for both, our members and us. For our members; it will take away the pain of renewing multiple licenses, so it means a better experience with license renewals. To us, we will be able to get more insights about our business and certainly this will help us to provide a better service.
Member’s active licenses won’t be changed, it will remain the same. The renewal will not start unless members process it manually within their accounts. Once renewed, the renewal purchase will set a recurring payment for the next renewals.
Product Upgrade Path
We’ve also added another modification to members accounts and our products, now members can upgrade from a license level to another and pay only the difference in price with a few clicks.
We hope these changes bring more business to you, and to us.
To your success.
Can you clarify what happens for those who own already a lifetime license? Will you refund them so they can transit to the new model? You can’t change a license back in time as these people already paid the high premium price of 399 USD, you can’t change a contract with a back date.
Hi Puetro,
Older accounts won’t be touched, especially the Ultimate license holders, so no changes will be done to those accounts.
The changes apply only on new purchases, and also on renewals.
Oh, I am in this bout but I received emails stating that my licenses are expiring in May. Can you please check your email, thanks very much! I am a lifetime purchaser.
I’ve checked your account, it wasn’t setup properly on the first place, it’s all good now.
P.S. You may also check your ticket system as I think the support tickets are not delivered. Nobody answered me back and it happened a lot of times.
I apologize for that, will try our best!
Good afternoon,
we also have received a lifetime version for $399 recently and it shows that our licenses are expiring in June 2017. Can you please check?
Thank you.
Hi Christian,
I got it set to Lifetime.