User Reviews Count Is Not Correct?

In some cases, especially if you have edited or deleted some user reviews, the user reviews count won’t show correct values, or it has not been updated to reflect the correct user reviews count.

This happen because WPRichSnippets plugin doesn’t know about the deleted user reviews or the changes you’ve made. So, you will need to recount user reviews each time you make this kind of changes or delete some user reviews.

Fortunately, this is easy to do with a built-in function that is included in WPRichSnippets plugin.

How to Update User Reviews After Editing/Deleting Reviews

To recount or update user reviews data:

1. Go to plugin settings page, and open the “Rating” tab.
2. Scroll down to find the “Update User Reviews” button, and click on it.

This function will go though all reviews entries to recount user reviews and update the data on your site.