License Keys Not Activating

Our plugins must connect to the home server to activate/deactivate the license key. If you are having issue while activating your license key, then mostly your website can’t make outgoing HTTP request to our server.

NOTE: Before your continue reading, make sure you are using the correct license key.

Please note that currently, Bundle Licenses can be used for renewing your Bundle purchase. It can’t currently be used to activate “child” products contained in that Bundle. For activating “child” products, you must use the license key that was generated for that specific product upon purchase.

Test outgoing requests

You can do a little test by installing this plugin.

If test fail. In order to activate your license and receive automatic updates, wp_remote_post() function must be able to make external HTTP requests. This function is a part of the WordPress core and is required for many plugins and themes to operate normally. Maybe you can ask your hosting support to assist you with this.

If test show success, and you still can’t activate your license key, open a support ticket and we will look into it.

Plugins will still work!

If your website can not make outgoing requests, the license key won’t validate. However, the plugin will keep working like expected. The only thing you are missing is the plugin auto updates feature. You will have to downloads plugins within your account and install it manually on your WordPress website.